Store Operations: Improve Store Performance with Mobile KPIs
Store managers, district managers, and regional managers – as well as operations executives – need to analyze sales performance, labor productivity, traffic patterns and transaction quality in order to meet the ultimate goal: delighting the customer.
With QuantiSense Store Ops corporate and regional operations managers can quickly compare retail merchandise performance across stores and perform market basket analysis to understand which items sell together and what drives multi-item purchases. And store managers can quickly answer questions like:
- Should I adjust labor plans to better match store traffic, sales, and conversion patterns?
- Which items should I train the staff to cross-sell with hot sellers?
- Can I launch a field sales contest that would help achieve sales goals?
QuantiSense also empowers district and regional managers to see sales performance and employee productivity while in the store. Q Mobile provides all the trends and retail KPIs at your fingertips via an iPad.
The Store Ops Playbook
The Store Ops Playbook uses finely-tuned retail exception reporting and industry best practices to pinpoint the most important opportunities and problems. Then you can take the action – based on insight – which will maximize store performance.
Sample plays in the Store Operations Playbook include:
||Prepares management for an upcoming store visit, and helps facilitate the visit by putting the same information in the hands of the store manager and visiting district or regional manager.
|Busy / Slow
||Uncovers the busiest and slowest times of the week with respect to store traffic. Highlights variances against labor hours.
|Why Aren’t We?
||Compares chain-wide top sellers with top sellers at a particular location. Highlights new selling opportunities.
||Ranks store performance within a district in order to encourage healthy local competition.
||Pinpoints the recent and consistent best and worst performing items.