Best Practices for Maximizing Store Performance
Whether you are responsible for an entire region or a single store, Q Store Ops provides invaluable insight so you can easily spot trends and exceptions in sales performance, labor productivity, traffic patterns and transaction quality. With the QuantiSense Decision Orchestration Platform™ the entire sales operations team is equipped to improve store performance while simultaneously delighting the customer.
Q Store Ops incorporates a combination of your store specific sales and inventory data as well as our unique Q Tag exceptions generated by the QuantiSense Retail Exception Engine. With this combined data you can see your store-specific merchandising needs with more clarity than ever, resulting in more efficient localized assortments and identification of new cross sell and up sell opportunities.
A key component of Q Store Ops, the Store Ops Playbook™ addresses the challenges of store operations with Plays for store visits, managing sales contests, pinpointing item popularity, identifying busy and slow times with respect to store traffic, flash sales, loss prevention and more. Other Plays provide perspective on store performance across the chain – such as comparing chain-wide top sellers with top sellers at a particular location.
Store Operations Analytics Pump up Conversion Rates and Transaction Value
Q Store Ops incorporates elements from disparate data streams – customer data, sales and service targets, store traffic, shipments, HR, time and attendance, sales and inventory – into a single data model. You can even correlate traffic data with key sales and expense metrics. Imagine the insights that can be gleaned when viewing conversion rate, average sale and sales per labor hour by associates, time of day and day of week. Now more efficient localized assortments and market basket analysis can quickly become a reality.
Gain Insights and Improve Workforce Management
Q Store Ops integrates your workforce time & attendance data and recommends actions that improve labor efficiency, enhance workforce scheduling, help manage & monitor budgeted hours, and facilitate development of store management and staff. We help you ensure the right staffing levels, at the right time of day, every day of the year. In a single view, you can compare traffic, conversion, dollars-per-transaction, and sales, for a store, a region, or even an entire banner of your retail enterprise.
Bring New Hires on Board with Best Practices Training
Because QuantiSense Playbooks embody your organization’s best practices for making decisions and taking action, they serve as a valuable training tool when onboarding new hires. Retailers report that entry-level merchants ramp up faster and become more productive overall when Playbooks are made part of their new-hire training.
Optimize Floor Sets and Plan-o-grams
Our analytics include tracking of sales per square foot and linear foot for departments and sub-departments at each of your locations. If your floor space is broken into zones, QuantiSense also applies zone attributes to your sales and inventory data, so you can best tune your floor sets and plan-o-grams to customer purchasing patterns and the availability of your inventory. Market basket analytics can also be used to determine floor sets that will encourage cross-selling and increased transaction sizes.
Since retail field users are on the go, Q Mobile empowers district and regional store management with the latest insights and store analysis suggesting Plays via an iPad app. Store operations personnel also leverage Q Mobile to see all the data on sales, inventory, and employee productivity at their fingertips while on the store floor, reducing time spent in the back office sifting through reports. It all adds up to increased sales and improved labor productivity which maximizes store performance.
Learn more about how QuantiSense can help improve store performance. Check out the Q Store Ops solution sheet, or read our case studies.